Shipping policy

Shipping and Returns

At SNAK, we aim to get your favourite SNAK.’s to you as quickly and smoothly as possible. Here’s everything you need to know about how we handle shipping and delivery.

Processing & Delivery Time

• All orders are processed within 1–2 business days of confirmation.
• Once shipped, your order will reach you within 2–7 business days, depending on your location.
• Deliveries are handled by trusted logistics partners such as Shiprocket.
• Delivery timelines are estimates. Delays due to weather, logistics, or unforeseen operational issues may occur.

You’ll receive a tracking link via email or SMS once your order is dispatched.

Delivery Coverage

We currently deliver across most major cities and towns in India.

If your pincode is not serviceable, you’ll be notified at checkout before completing payment.

Shipping Charges

A small delivery fee may apply for orders, depending on your location and courier partner rates.

Order Status & Tracking

You can track your shipment using the tracking link shared after dispatch.

If your tracking link has not updated for over 48 hours, please contact us at care@snak.co.in with your order ID.

Missed Delivery

If you miss the first delivery attempt, our courier partner will reattempt delivery once.

Please ensure that someone is available at your delivery address during the estimated delivery window.

Ownership & Risk

Once your order is handed over to the courier, the risk and responsibility transfer to you.

However, if your package arrives damaged, leaking, or expired, please contact us at care@snak.co.in within 24 hours of delivery with photos or videos for verification. We’ll arrange a replacement at no extra cost.

Exchanges for Incorrect Items

• If you receive the wrong product, please notify us within 7 days of delivery at care@snak.co.in.
• The items must be unopened, untampered with, and in their original packaging.
• Once verified, we’ll send you the correct items at no additional cost.